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Frequently
Asked Questions

  • Q: How is the warranty for your products?

    A: We offer a 1–3-year limited warranty for our products. Please note that products containing batteries have a limited lifespan as batteries are considered consumable items. If this duration does not meet your needs, the warranty term can be customized to better suit your requirements. Should any issues arise within the warranty period, our dedicated customer service team is here to assist you promptly and efficiently.

  • Q: How could I ask more questions about your products?

    A: Our dedicated sales team commits to providing you with a professional and tailored response within 24 hours of receiving your request. In urgent cases, please indicate this in your email or contact us directly by phone 0086-135-6655-7272. We prioritize addressing your needs or questions as top priority.

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